An aging population, the rise of millennials, budget shortfalls and ballooning entitlement spending all will significantly impact the way government delivers services in the coming decades, but no single factor will be more important than the pure power of digital technologies.

Governments at all levels are in the midst of a historic (and frequently wrenching) transformation as they abandon analog operating models in favor of their digital counterparts. This is happening not only in the United States but across the world.

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